Help Centre
Mortgage Help for Real-Life Situations
Straight-talking mortgage help for Ontario homeowners facing credit challenges, unusual income, or situations the banks turn away. Find the topic that fits your situation and learn your options, with no pressure and no jargon.
The TurnedAway.ca Help Centre explains how Ontario homeowners can get mortgage financing in difficult situations, including bad credit, missed payments, collections, consumer proposals, self-employment, and being declined at renewal. Because our lenders approve based on home equity rather than credit score or income, options often exist even after a bank has said no.
When the Bank Says No
Being declined by a bank is more common than most people realize, and it is rarely the end of the story. Banks follow rigid lending rules, so a single missed payment, a stretch of self-employed income, a past consumer proposal, or a credit score that has slipped can be enough for an automatic no, even when you have real equity in your home and a clear ability to manage payments.
The mortgage help in this section is built around a different approach. The alternative and private lenders we work with look at the whole picture, and they place far more weight on the equity in your property than on a credit score alone. That is why a homeowner who has been turned away by a bank can often still arrange financing to consolidate debt, stop a power of sale, clear arrears, or simply move forward.
Each guide below explains one situation in plain language: what it means, what your options are, and how a solution typically works. Start with the topic that fits your situation, and reach out whenever you are ready to talk it through.
Credit and Financial Challenges
Bad credit, missed payments, and collections do not have to mean the end of the road. These guides explain your options when your credit history is the problem.
Your Situation
Some people are turned away not because of credit, but because of how they earn a living or what they want to finance. These guides cover those situations.
Lender Types and How Lending Works
When the big banks say no, other lenders can say yes. These guides explain the different types of lenders and tools that may fit your situation.
Get Mortgage Help That Fits Your Situation
Every situation is different. If you would rather talk it through, we will review your situation and explain your options honestly, with no obligation.
Get a Free Assessmentor call 1-855-668-3074
